📖 Rhodes Wedding Privacy Policy
Our Privacy Policy was last updated on 5th June 2025.
At Rhodes Wedding Planner, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or services.
1. Who We Are
We are Rhodes Wedding Planner, a locally based wedding planning company operating on the island of Rhodes, Greece.
Rhodes Wedding Planner is part of the Medlife Group, part of the Medlife Group, a UK-registered travel agency
Business Address: 1 Garrat Lane, London, SW18 4DX
Email: love@rhodesweddingplanner.com
2. What Data We Collect
We collect personal data when you interact with us, including when you:
Fill in a contact or enquiry form
Download a guide or resource
Sign up for email updates
Make a booking or request a quote
Communicate with us via email or social media
The types of personal data we may collect include:
Your name
Email address
Phone number
Wedding/event details (e.g. preferred dates, guest numbers)
Travel requirements or preferences
IP address and browser information (via cookies)
3. How We Use Your Data
We use your information to:
Respond to your enquiries or quote requests
Send you helpful planning resources and updates
Provide and manage our wedding planning services
Tailor our services to your needs and preferences
Improve our website performance and user experience
Comply with legal obligations
We will never sell or rent your data to third parties. We may share your information with trusted suppliers (such as venues, florists, or photographers in Greece) only when necessary to deliver your wedding services and with your prior consent.
4. Legal Bases for Processing
We process your data under the following legal bases:
Consent – when you opt in to receive our updates or request information
Contract – when we are preparing or fulfilling your wedding/event booking
Legitimate Interests – to improve our services and respond to enquiries
Legal Obligation – where required to comply with applicable laws
5. Data Retention
We only keep your personal data for as long as necessary:
Enquiry data: up to 12 months
Booking data: up to 6 years (for legal and tax purposes)
Email marketing data: until you unsubscribe or request deletion
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access your data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at love@rhodesweddingplanner.com
7. Cookies and Tracking
Our website uses cookies to improve user experience and analyse website traffic. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings.
For more information, please refer to our separate Cookie Policy.
8. Security
We take data protection seriously. We have implemented suitable technical and organisational measures to safeguard the information we collect. This includes encryption, secure storage, and access restrictions.
9. Third-Party Links
Our site may contain links to external websites (e.g. venues, local suppliers). We are not responsible for the privacy practices or content of those sites. Please review their policies if you choose to visit them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please check back occasionally to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Email: love@rhodesweddingplanner.com
Cookie Policy
Last updated: 5th June 2025
This Cookie Policy explains how Rhodes Wedding Planner (“we”, “our”, or “us”) uses cookies and similar tracking technologies when you visit our website. By using our site, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or device when you browse websites. They help websites remember your actions and preferences (such as login, language, or region), and they also provide anonymous tracking data to help us improve the site.
2. What Cookies Do We Use?
We use the following types of cookies on our website:
a) Essential Cookies
These are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions made by you, such as submitting a form.
b) Performance & Analytics Cookies
These cookies allow us to track visits and traffic sources so we can measure and improve the performance of our site. We use services like Google Analytics, which collect anonymous information.
c) Functionality Cookies
These allow the website to remember choices you make (such as your name or region) to provide enhanced, personalised features.
d) Targeting or Advertising Cookies
We may use Facebook Pixel or similar tools to deliver relevant ads and measure the success of our marketing campaigns.
3. How to Control Cookies
You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to refuse or delete cookies. However, blocking essential cookies may impact your experience on our site.
To learn more:
Visit www.allaboutcookies.org
Or check your browser’s help section
4. Third-Party Cookies
Some cookies may be set by third-party services embedded on our site (e.g. YouTube, Facebook, Instagram). We do not control these cookies and recommend reviewing their policies directly.
5. Changes to This Policy
We may update this Cookie Policy as needed to reflect changes in technology, law, or our services. Any updates will be posted on this page with a revised “Last updated” date.
Questions?
If you have any questions about our use of cookies, please email us at: love@rhodesweddingplanner.com
GDPR Compliance Statement
We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Here’s how we ensure your data is protected:
1. Lawful Basis for Processing
We only collect and process personal data where we have a lawful basis to do so, such as:
Your consent (e.g. newsletter sign-up)
To perform a contract (e.g. wedding planning services)
To meet a legal obligation
Our legitimate interests (e.g. improving our website)
2. Data Subject Rights
You have the right to:
Be informed about how your data is used
Access your personal data
Correct inaccuracies in your data
Request deletion (your "right to be forgotten")
Restrict or object to certain types of processing
Data portability (where applicable)
Withdraw consent at any time
3. Security and Safeguards
We take data protection seriously and implement appropriate security measures including:
SSL encryption on our website
Restricted data access
Regular data reviews and audits
Secure third-party providers only
4. Data Processors
We only work with reputable third-party platforms (such as email providers, CRM systems, analytics tools) that are fully compliant with data protection laws and offer robust safeguards.
5. International Data Transfers
If we transfer data outside the UK, we ensure the recipient country has an adequate level of protection, or we use approved mechanisms such as Standard Contractual Clauses (SCCs).
6. Data Breach Procedure
In the unlikely event of a data breach, we will:
Notify the Information Commissioner’s Office (ICO) within 72 hours (if required)
Inform affected users without undue delay
Take immediate corrective measures
7. Data Protection Contact
If you have any concerns or would like to exercise your data rights, please contact:
Data Protection Officer
Email: lucy@rhodesweddingplanner.com
If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.